All over the world, the awareness of the increasing pollution of rivers, estuaries and the sea with its associated impact on these ecosystems, its effect on org

This new comprehensive resource Medical Quality Management: Theory and Practice addresses the needs of physicians, medical students, and other health care profe

This book aims to provide the information required for any course in total quality management. It covers both service and manufacturing sectors, and parallels t

This handy guide provides the basic terms, concepts, and tools for defining, measuring, and managing quality.