Talk in Action examines the language, identity, and interaction of social institutions, introducing students to the research methodology of Conversation Analysi

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The act of questioning is the primary speech interaction between an institutional speaker and someone outside the institution. These roles dictate their languag

From hospitals and prisons to schools and corporations: no matter how large or seemingly abstract, all institutions are ultimately the result of the actions and

Presenting a comprehensive, state-of-the-art overview of theoretical and descriptive research in the field, The Handbook of Conversation Analysis brings togethe