This book provides instruction on the requirements for the Institute of Leadership and Management coaching & mentoring qualifications levels 5-7. As a leader, s

This book will give you the knowledge and skills to understand the differences between coaching, supervision & mentoring. It will demonstrate how effective coac

This guide provides the knowledge, skills and confidence to those working in leadership and management positions to perform effectively as coaches. In addition,

On-going coaching and development that can be a “game changer” for all employees! All great coaches know how to ask good open-ended questions and how to giv