Introducing the theory and practice of conversation, discourse and document analysis, this text demonstrates the usefulness of these methods in addressing key q

"This is an impressive collection that will form a must-have resource for those undertaking, teaching or studying qualitative research. It is nicely balanced to

This is the book for introducing and getting to grips with conversation analysis. Accessible, comprehensive and very applied. - Steven Wright, Lancaster Univers

"An outstanding introduction to discourse analysis of written language in an age that is more and more characterized by multilingual, digital, and generically h

Qualitative content analysis is a powerful method for analyzing large amounts of qualitative data collected through interviews or focus groups. It is frequently