A simple, step-by-step guide to the major social media platforms—Facebook, Twitter, LinkedIn, Instagram, Snapchat, and more—by former news anchor and media

The ultimate user's guide to Facebook, Twitter, Flickr, and more! Don't know a tweet from a tweep? Wondering how to get a Second Life? Curious about creating a

Tech Smarts presents 12 interesting, relevant technology-use topics. With a question-and-answer format, each book provides the basics you need to know to be a s

How do organizations manage social media effectively? Every organization wants to implement social media, but it is difficult to create processes and mange empl

The guide provides critical insights into shaping programs and policies for integrating social media for internal and external stakeholder groups, along with ha