If you want to provide an information service that truly fulfils your users' needs, this book is essential reading. Analysing and assessing the information need

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This book covers the essentials of needs analysis from the emerging trainer's perspective by providing just the right amount of support and knowledge without go

Introducing Needs Analysis and English for Specific Purposes is a clear and accessible guide to the theoretical background and practical tools needed for this e

Making informed decisions is the essential beginning to any successful development project. Before the project even begins, you can use needs assessment approac