Managing Services

Managing Services
Author :
Publisher : Oxford University Press
Total Pages : 225
Release :
ISBN-10 : 9780199696086
ISBN-13 : 019969608X
Rating : 4/5 (08X Downloads)
DOWNLOAD EBOOK
Book Synopsis Managing Services by : Kathryn Haynes

Download or read book Managing Services written by Kathryn Haynes and published by Oxford University Press. This book was released on 2014 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book is a collection of perspectives on service and service management written by leading researchers in the field. It considers the range and importance of services, the challenges of managing services and recent contemporary innovations in services and service management.


Managing Services Related Books

Managing Services
Language: en
Pages: 380

Managing Services

Authors: Alan Nankervis
Categories: Social Science
Type: BOOK - Published: 2005-10-27 - Publisher: Cambridge University Press

DOWNLOAD EBOOK

The rapid increase in global services during the last few decades is without doubt one of the most challenging social, cultural, political, and especially econo
Managing The Professional Service Firm
Language: en
Pages: 536

Managing The Professional Service Firm

Authors: David H. Maister
Categories: Business & Economics
Type: BOOK - Published: 2012-12-11 - Publisher: Simon and Schuster

DOWNLOAD EBOOK

Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of
Managing Services
Language: en
Pages: 474

Managing Services

Authors: Mark M. Davis
Categories: Customer relations
Type: BOOK - Published: 2003 - Publisher: Irwin/McGraw-Hill

DOWNLOAD EBOOK

Managing Services is an alternative to the growing service management market in that it is more managerial and procedural, placing less emphasis on quantitative
Managing the IT Services Process
Language: en
Pages: 244

Managing the IT Services Process

Authors: Noel Bruton
Categories: Business & Economics
Type: BOOK - Published: 2012-11-12 - Publisher: Routledge

DOWNLOAD EBOOK

Managing the IT Service Process is the first book of its kind to recognize the truth of IT Service delivery. It takes the overall view of the service management
Managing Services
Language: en
Pages: 225

Managing Services

Authors: Kathryn Haynes
Categories: Business & Economics
Type: BOOK - Published: 2014 - Publisher: Oxford University Press

DOWNLOAD EBOOK

The book is a collection of perspectives on service and service management written by leading researchers in the field. It considers the range and importance of