Patient Satisfaction
| Author | : Irwin Press |
| Publisher | : |
| Total Pages | : 286 |
| Release | : 2006 |
| ISBN-10 | : CHI:75081408 |
| ISBN-13 | : |
| Rating | : 4/5 ( Downloads) |
Book Synopsis Patient Satisfaction by : Irwin Press
Download or read book Patient Satisfaction written by Irwin Press and published by . This book was released on 2006 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book explores the patient's perception of care to identify the drivers and implications of patient satisfaction. ... . The second edition offers significant new material, including : Enhanced material on staff buy-in to patient satisfaction initiatives - A new chapter that provides fifty simple and innovative improvement ideas - Additional material on staff and physician satisfaction - A new chapter on managing diverse patients and staff - New insight on compliant management and scripting. [Ed.]