Social Services for Digital Citizens

Download or read book Social Services for Digital Citizens written by Cristina Pombo and published by Inter-American Development Bank. This book was released on 2018-05-09 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt: Disruption is the new norm and the digital transformation can spur innovation growth across many activities. Emerging technologies of the Fourth Industrial Revolution (4IR) can help governments reduce costs while improving services. Not every emerging technology will alter the social landscape, but some truly do have the potential to disrupt the statu quo and change the way people live. This study focuses on the following key building blocks of the 4IR to examine their impact on the social services sector in Latin America and the Caribbean: Artificial Intelligence, Blockchain, Internet of Things and Cloud Computing, Big Data, Virtual and Augmented Reality.