Systems Thinking in the Public Sector

Systems Thinking in the Public Sector
Author :
Publisher : Triarchy Press
Total Pages : 224
Release :
ISBN-10 : 9781908009005
ISBN-13 : 1908009004
Rating : 4/5 (004 Downloads)
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Book Synopsis Systems Thinking in the Public Sector by : John Seddon

Download or read book Systems Thinking in the Public Sector written by John Seddon and published by Triarchy Press. This book was released on 2008-04-11 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: John Seddon's book correctly identifies why the present regime of measurements and targets is failing our citizens and customers. More importantly, it gives the reader a proven method by which to bring about real improvement in service performance and cost.


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