We all know what it's like to put off an important conversation at work -- whether asking for a raise or promotion, or telling an employee that there's a proble

We all know what it's like to put off an important conversation at work--whether asking for a raise or promotion, or telling an employee that there's a problem

Does striking up a conversation with a stranger make your stomach do flip-flops? Do you spend time hiding out in the bathroom at social gatherings? Do you dread

In this bestselling guide to social success, communication expert Debra Fine reveals the techniques and strategies anyone can use to make small talk in any situ

In this bestselling guide to social success, communication expert Debra Fine reveals the techniques and strategies anyone can use to make small talk in any situ