"That isn't what I meant!" Truly listening and being heard is far from simple, even between people who care about each other. This perennial bestseller--now rev

“Full of revealing, instantly applicable ideas for leveraging your strengths and overcoming your weaknesses.” —Adam Grant, author of Think Again and Origi

This book has been replaced by The Lost Art of Listening, Third Edition, ISBN 978-1-4625-4274-1.

One person talks; the other listens. It's so basic that we take it for granted. Unfortunately, most of us think of ourselves as better listeners than we actuall

The renowned social psychologist and New York Times–bestselling author shares his insights on the process of psychotherapy, drawing on his own experience. Ove