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Language: en
Pages: 0
Pages: 0
Type: BOOK - Published: 2017-03-08 - Publisher: Createspace Independent Publishing Platform
"Social media has changed customer service forever by shifting power from brands to consumers, requiring a different way of thinking about the customer experien
Language: en
Pages: 251
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Type: BOOK - Published: 2015-09-23 - Publisher: AMACOM
Your prices can be beat. Your product can be improved upon. Your service is provided by others. But one key aspect about your company that cannot be duplicated
Language: en
Pages: 262
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Type: BOOK - Published: 2012 - Publisher: Harvard Business Press
Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer managemen
Language: en
Pages: 240
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Type: BOOK - Published: 2016-03 - Publisher: Portfolio
Includes a detachable folded poster of "The Hatrix."
Language: en
Pages: 459
Pages: 459
Type: BOOK - Published: 2024-02-12 - Publisher: Rowman & Littlefield
This essential guide to marketing, advertising, and PR unlocks current strategies to build and leverage consumer influence across social media. The fourth editi